Stevie's tone is genuine and sympathetic,

"I'm sorry to hear that you are having problems. What is the nature of your complaint?"


Your response:

• "Your service is appalling and there's no sign of any food."
• "How can I make use of any of the station facilities when I can't get out of my fecking room!"
• "I can't find the bathroom, where am I supposed to crap?"
• "I want a better room, this place is a hovel."
• "You keep hanging up on me!"

or:

• Hang up.